What to Expect
Our emergency room walk-in hours are 8am-11pm. Learn more about what you can expect if you visit our emergency room.
How do we decide which patients to see first?
Just like at a human ER, we see patients based on the severity of their condition, starting with animals who are experience life-threatening illnesses or injuries. Our team will perform an initial evaluation of your pet and assign a level of severity to them. This process is called “triage” and it helps us know how quickly your pet needs to be seen by a veterinarian.
You’re worried about your pet—we are, too! Below is a summary of the levels of severity, the order in which they are typically seen, and examples of common conditions. If your pet is assigned a less severe score, there might be other resources available to you, including Urgent Care appointments or seeing your primary veterinarian.
