What to Expect

What to Expect

Something happened. You rushed here. We triaged your pet. Now what? Let’s help you understand what’s happening with your pet right now and plan for what happens next.

We know you're worried.

Have you called your veterinarian? 

When possible, we recommend that you contact your primary veterinarian to discuss your pet's condition. They can help decide if your pet needs to be seen right away, or if your pet can be seen on an appointment.


Higher Than Normal Wait Times

Some local animal hospitals have reduced hours or services due to COVID-19, so more animals than ever need our help. We understand how frustrating and uncomfortable waiting can be, and we're so appreciative of your understanding.  

Learn more

Bathrooms, Snacks, and Water

Our lobby is open to clients, and we have bathrooms available for your use, as well as water, snacks, and phone chargers. (If you choose to wait in the lobby, remember your mask and be sure to follow social distancing rules.)

Lean More

Emergency Services

With a suite of resources at their fingertips, like on-site surgeons and a blood bank, our emergency teams are ready for even the most critical of cases.

Explore Our ER

Health Tips

Healthy, happy lives for pets start at home! See what you can do to keep your pet healthy all year.