We Are Sorry for the Loss of Roscoe

We are sorry to share that an error in judgment and communication was made during a patient’s emergency visit to DoveLewis. When the patient, Roscoe, developed complications, we intervened with intensive care to give him the greatest chance of recovery. Unfortunately, we were unsuccessful and Roscoe died on Monday, May 20.
 

Our team is devastated by his death. All of us at DoveLewis hold ourselves to a set of high standards that unfortunately were not met in this instance. We are committed to ensuring that nothing like this happens again. We have launched a formal investigation - including a full medical review - to learn from this experience. 
 

As animal lovers and members of this community, we know that every patient we treat is important, loved and deserving of exceptional care. Please keep Roscoe and his family in your thoughts.

Author:

DoveLewis

Marketing

Recent Posts

To Wait or Not to Wait?

If you notice something different about your pet, you may start to wonder if it’s time to make a trip to the emergency room or if you’re just overreacting to your pet’s possible plight. Here are a few examples of when you should take immediate action and when you can wait.

Read More
Protect Your Pet’s Heart

In honor of American Heart Month, DoveLewis is encouraging pet owners to care for their animal’s heart health by knowing the signs of heart disease and focusing on prevention.

Read More