DoveLewis Reviews & Client Testimonials
At DoveLewis, we understand the importance of trusting the team caring for your pet. We've brought together real DoveLewis customer reviews and client testimonials for one essential purpose: to help you feel more confident in your choice of care.
What Our Clients Are Saying
Every day, pet owners share stories that speak to the heart of what we do. These DoveLewis testimonials reflect real experiences of skilled medical care, emotional support, and our staff who show up 24 hours a day, 365 days a year.
It all starts with great communication, that leads to outstanding care when you have a team that truly cares about the health and safety of your furry family member. I love Dove (lewis) !!! It's good to feel as though they are treating their very own pet when you have to leave your loved one in the care of a team like this one. Thanks. Love always Lucy and Chantel.
Joan T.
Loved the doctor and support staff! Great customer service. Go above and beyond to put pets and their families first. Amazing facilities and technology as well. Great comfort in knowing they're there all day every day... if/when we need them again. BIG THANKS to all of them!
Lynne M.
... the team at Dove Lewis saved my cat’s life three years ago when he had a series of urethral obstructions. He was hospitalized for just over a week, and during that time, we received multiple daily updates via email, phone calls, and texts about his status. ... I’m beyond lucky to have my best friend here with me today & am so grateful for the work the people at Dove Lewis do. ❤️
Karissa P.
My dog needed emergency back surgery for a bulging disc. The care that we received from Dove Lewis was impeccable. From the very beginning, the communication was great, they really made me feel confident and comfortable. The surgery was a total success. Although we are still in the healing phase. I can tell he’s getting better every day. I am so grateful that they got my dog walking again. I would definitely recommend them.
Stacey N.
We brought our 8-week-old puppy here after he started throwing up and having diarrhea, and the team was absolutely amazing. From the moment we called, they were focused on our puppy’s health and comfort, not money. They told us to bring him in right away and made sure he was seen immediately when we arrived. The staff was so kind, patient, and professional — they explained every step, treated our puppy gently, and answered all our questions. The cost was very reasonable, especially considering the level of care and treatment he received. We truly felt like they cared about our puppy as much as we do. Highly recommend this hospital to anyone with a pet emergency — they genuinely put the animals first.
Hermon Y.
the staff here were very kind and helpful with my tortoise. i came here very late at night so i was glad to see a place that accepted them was open. unfortunately i had to go through with euthanasia and the staff were very kind and respectful throughout the whole process. they seemed very understanding and offered a few things like going to the comfort room with them and seeing them before and/or during the process. i really appreciate the staff here i can't imagine this job is easy ❤️ the prints are beautiful i didn't even know it was possible to get for tortoises
Kennedy
These DoveLewis customer reviews reflect the care we strive to deliver to every animal and every family, no matter the hour. What people say about DoveLewis isn't just about medical outcomes. It's about feeling supported and cared for in every moment.
Why Pet Owners Trust DoveLewis
DoveLewis is an emergency animal hospital. But moreover, we’re a trusted partner to pet owners, primary care veterinarians, and community organizations across Portland and the Pacific Northwest. In testimonials and customer reviews, we consistently hear about…
- Unmatched compassion. People tell us they feel heard, understood, and supported even during the most difficult moments.
- Exceptional medical care. From board-certified specialists to trained ER staff, every patient receives expert attention and compassion.
- 24/7 access. Emergencies don’t follow a schedule. And neither do we.
- A mission that puts care first. As a nonprofit, every dollar goes back into the hospital and the community.
As a nonprofit emergency animal hospital, our work is rooted in empathy, service, and a deep responsibility to our clients. That’s why DoveLewis emergency vet reviews often focus not just on outcomes—but on how people were treated along the way.
Our Reputation & Accreditations
DoveLewis is proud to be recognized by the top certifying bodies in veterinary medicine. These accreditations ensure that every aspect of our care—medical, ethical, and operational—is held to the highest standards.
VECCS Level 1 Facility
DoveLewis is Oregon’s only VECCS Level I–certified emergency hospital—the highest designation awarded by the Veterinary Emergency and Critical Care Society. This certification recognizes hospitals that meet the most rigorous standards in veterinary emergency medicine. What does this mean?
- 4 board-certified Emergency and Critical Care (ECC) specialists on staff
- 6 Veterinary Technician Specialists in ECC
- Advanced trauma protocols and 24/7 ICU-level monitoring.
- Certification requires extensive infrastructure, staffing, and ongoing training.
AAHA-Accredited Referral Center
DoveLewis is one of just three AAHA-accredited referral centers in Oregon—and the only one in Portland. Our AAHA-accredited referral center status means we go above and beyond, because every pet deserves the very best chance.
- Only about 15% of veterinary hospitals nationwide are AAHA-accredited. Accreditation is voluntary and peer-reviewed.
- Find advanced and specific tests, procedures, surgeries, or second opinions.
- Referral status reflects advanced emergency and specialty care, including surgery, internal medicine, cardiology, neurology, and more.
Further Distinctions: What Makes DoveLewis Different?
DoveLewis is more than a highly rated emergency vet—it’s a cornerstone of veterinary care in Oregon. Here’s why:
- Oregon’s Only Nonprofit 24/7 Animal Hospital
Putting mission and care above profit. - Board-Certified Surgeons Available 24/7
Round-the-clock surgical coverage for emergencies. - Largest Emergency & Critical Care Team in the State
More expertise when every second counts. - Oregon’s Leader in Charitable Care
Providing the most financial assistance to pets in need. - Nation’s Longest-Running Pet Loss Support Program
Decades of compassionate grief support for families. - One of the Largest Community Blood Banks in the U.S.
Supplying lifesaving blood products nationwide. - Most Extensive Hospital-Run CE Platform (atdove.org)
Trusted by veterinary professionals worldwide. - Advanced Canine Therapy Team with 100+ Dogs
Bringing comfort and healing to patients and families.
These accomplishments directly support better outcomes for both the pets and families we serve. It’s how we continue to earn so many positive DoveLewis reviews from pet owners and veterinary professionals alike.
Have Questions?
Pet emergencies are frightening. We're here to answer your questions.
What makes DoveLewis different from other veterinary hospitals?
We're the only hospital in the state that meets the highest standards in emergency and critical care veterinary care, giving your pet access to the best care, day or night.
Why is VECCS Level 1 Certification Important for My Pet's Care?
VECCS Level I certification designates DoveLewis as equipped to deliver the most advanced level of emergency and critical care at all hours. This includes immediate access to specialized teams, advanced diagnostic and treatment capabilities, and the expertise needed to manage life-threatening injuries, complex conditions, and emergency surgeries. For pet owners, it means confidence that your animal is being cared for in a highly trained, well-resourced, and consistently prepared environment—day or night.
What is AAHA accreditation, and why does it matter to my pet?
AAHA accreditation is a voluntary certification from the American Animal Hospital Association that recognizes veterinary hospitals meeting rigorous standards for patient care, safety, and medical excellence. As an AAHA-accredited referral center, DoveLewis is held to additional standards for emergency and specialty care—giving pet owners and referring veterinarians confidence that patients receive consistent, high-quality care in a trusted, well-regulated hospital.
How does being a nonprofit benefit my pet and the community?
As a nonprofit animal hospital, DoveLewis reinvests its resources directly into patient care, medical technology, staff training, and community programs. DoveLewis does not have owners or shareholders. This allows us to focus entirely on what matters most: providing exceptional care for pets and strengthening the community we serve.
Can I book an ER appointment?
No appointment is needed. DoveLewis’ Emergency Room is open 24/7, and pets are seen as walk-ins. Free parking is available on-site, and if you’re worried, so are we—we’re here to help whenever you arrive.
What if my pet needs specialized services beyond emergency care?
DoveLewis offers a range of specialty services alongside 24/7 emergency and critical care. If your pet needs advanced diagnostics, surgery, or ongoing specialty treatment, our emergency team can coordinate care with our board-certified specialists—all under one roof. This seamless approach helps ensure timely treatment, clear communication, and continuity of care for your pet.
