Privacy Policy

DoveLewis is the sole owner of the information collected in this site. We will not sell, share, or rent this information to others. DoveLewis collects information from users on our website for the following: Tours, Volunteer Opportunities, Employment Opportunities, Workshops, Gift Shop Purchases, Newsletters and Donations. DoveLewis does not collect any personally identifiable information about you unless you voluntarily submit such information to us. This information is used solely by DoveLewis for internal purposes. DoveLewis does not sell or otherwise make available its donors’ private information to businesses or other charities. DoveLewis does not collect information for commercial marketing and does not share its donor list.

Any information posted on DoveLewis’ website is for general information purposes only and should not be construed as medical advice, medical opinion, diagnosis, and should not be relied upon to guide or influence the medical therapy of any Pet. Any information provided is not a substitute for medical attention.  You should always consult your own doctor, health care professional, or other applicable professional for advice before making important personal decisions. Your reliance on the content of the Site is solely at your own risk

This website and all of the materials on or referenced by the site are provided on an “as is” basis. In no event shall DoveLewis be liable for any direct, indirect, incidental, punitive, or consequential damages of any kind whatsoever with respect to the use of this website. You agree that you are using this website solely at your own risk.

Gift Shop Purchases

We request information from our customers during online purchases of goods. During purchases, users must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used only for billing purposes and to fill the customer’s order. If we have trouble processing an order, contact information is used to get in touch with the customer. DoveLewis does not share individual purchase information with any other commercial enterprise. Please allow up to two weeks to receive your purchase. All purchases are shipped via USPS priority mail. For memorial tree ornaments a DoveLewis representative will contact you when the order arrives to make arrangements for hanging the ornament on the DoveLewis Memorial Tree.

Returns on Merchandise
Personalized purchases, such as our memorial tree ornaments, sympathy cards and pet remembrance journals are non-returnable items. For other products that are not personalized, if for any reason you are not satisfied with the product you receive, you may return unused or damaged items within 30 days of purchase for an exchange or credit card refund. CDs cannot be returned unless they are damaged in which case they can be exchanged for similar, undamaged product. Returns must be in original packaging with all parts included. Shipping and handling charges are not refundable. However, if the return is the result of a mistake on our part, we will be happy to refund your shipping charges.

Our websites use “cookies”. A “cookie” is a small text file that permits us to recognize your browser in order to customize your experience, or permit you to access restricted areas. Cookies do not contain personal information.

Links to Third-party Websites
DoveLewis provides links to third-party websites as a service to our users. Please be aware that DoveLewis is not responsible for the privacy practices of such third-party websites, which may differ from the practices of this site. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by DoveLewis’ website.

By using the DoveLewis website and all its contents, you agree to defend, indemnify, and hold DoveLewis harmless from any and all claims, damages, costs, and expenses, including attorneys’ fees, arising from or related to your use of the website. Your use of this website constitutes an agreement between you and DoveLewis. This agreement, which consists of the terms and conditions set forth herein, shall be governed by, construed under, and enforced in accordance with the laws of the state of Oregon, without regard to any conflict of law provisions. User acknowledges and consents to jurisdiction in Oregon. Any action in connection with, relating to, and/or arising from this agreement shall be brought exclusively in Portland, Oregon, in a federal or state court of competent jurisdiction. This agreement is effective unless and until terminated by either you or DoveLewis. You may terminate this agreement at any time by notifying the DoveLewis by email or mail. DoveLewis may also terminate this agreement at any time and may do so immediately without notice, and accordingly deny you access to the website, if in DoveLewis sole discretion you fail to comply with any term or provision of this agreement. Possible evidence of use of this site for illegal purposes may be provided to law enforcement authorities in the discretion of DoveLewis. This is the entire agreement between the parties related to the use of this website.